Terms & Conditions

Anyone can complain to the ASA. If you wish to complain by writing to us, our postal address and fax number are available on the Contact us section. Please check what types of ads we regulate before submitting your complaint online.

Making a complaint about homeopathy? Read this article first.

Thinking about making a complaint as part of a wider campaign? Read this first.

Making a complaint

Find out what types of ads we deal with and how to make a complaint.

How to complain

Adjudications

View our latest weekly ASA adjudications or search for rulings from the last five years.

Adjudications

Non-compliant online advertisers

Check the list of non-compliant online advertisers.

Non-compliant online advertisers

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Dealing with complaints - FAQs

We work hard to ensure our complaints procedures are transparent. Here we answer some commonly asked questions about how we handle complaints.

Dealing with complaints - FAQs

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