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Complaints

This form will ask you for information about the ad you’re complaining about, such as the name of the company or organisation; the product or service being advertised and where you saw it. If you have a copy of the ad, please have it ready to attach to the form.

Providing us with as much information as possible will help us handle your complaint quicker.

If you wish to complain in writing, our postal address and fax number are available on the Contact us section.

  • Make a complaint 

    Consumers

    If you are a member of the public making a complaint about advertising. Find out about our complaints process, in particular the things to think about before you make a complaint and what to expect during the complaints process.

    Read more

  • Make a complaint 

    Industry

    The ASA can look into complaints about a competitor’s advertising, but we ask for evidence that you’ve attempted to resolve your concern directly with them first.

    Read more

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