Adjudications

Red traffic lightASA adjudications provide important guidance to advertisers on how the Codes are to be interpreted. They act as a transparent record of our policy for consumers, media, government, industry and society at large on what is and isn’t acceptable in advertising.

We publish our rulings here every Wednesday (available to the media under embargo from Monday). You can sign up to receive weekly alerts about our rulings, or search the database of all adjudications. Our rulings are published here for five years. Some adjudications may be available for longer if they are used as a reference in AdviceOnline and Help Notes issued by the Committee of Advertising Practice.  

Please note ASA broadcast advertising adjudications (November 2004 - June 2006) are not included in this section or search results but can be found in PDF documents in the Old Broadcast Rulings section. Those PDFs can be searched using the main site search in the top right hand corner of the page.

Use the advanced search to search by name of advertiser, agency, date, sector, type of media, Code clauses and by ASA decision.

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Viewing adjudications for : 10 March 2010

Adjudications (5)

Arnold Clark Automobiles Ltd t/a Machargs.com

An internet sales promotion for Machargs.com stated "GET AN ADDITIONAL £300 DISCOUNT/CASHBACK - NEGOTIATE YOUR DEAL FIRST THEN PRESENT YOUR VOUCHER". Footnote text stated "1 VOUCHER PER CAR....
Date: 10 March 2010
Decision: Upheld

Barnardos

A TV ad for Barnardo's showed a teenage girl who told how she ran away from home and ended up taking drugs and being sexually exploited. She said "Then some people found me. They were from...
Date: 10 March 2010
Decision: Not Upheld

Shock Soul

A regional press ad, for a vintage clothing store, appeared in the Islington Gazette. It showed an elderly lady about to cross a road, carrying bags of shopping. Text superimposed on the lady...
Date: 10 March 2010
Decision: Not Upheld

SSL International plc

A TV ad for durex Play O, a gel for women, depicted the facial expressions of a number of women who were experiencing sexual ecstasy but who appeared to be singing an aria. The ad closed with a...
Date: 10 March 2010
Decision: Not Upheld

Vertigo Films Ltd

A radio ad, for the film "1 Day", featured a character saying "I owe my man a hundred grand rude boy" and "Tell me exactly how you're gonna get my money to me". The sound of two gun shots was...
Date: 10 March 2010
Decision: Not Upheld

Informally Resolved Cases (7)

After consideration by the ASA of complaints received, the following companies and organisations agreed to amend or withdraw advertising without the need for a formal investigation:

Advertiser Date Number of Complaints Media Sector
British Telecommunications plc t/a BT 10 March 2010 1 Direct mail Computers and telecommunications
Filippo Berio UK Ltd 10 March 2010 1 Packaging Food and drink
Georgian Windows 10 March 2010 1 Circular Household
Heal & Son Ltd t/a Heals 10 March 2010 1 Internet (sales promotion) Retail
Hilton International Hotels (UK) Ltd 10 March 2010 1 Internet (sales promotion) Holidays and travel
Lifestyle Europe Ltd t/a Scrappage Policy Advice Line 10 March 2010 1 Regional press Motoring
Lloyds TSB Bank plc 10 March 2010 1 Radio Financial

Mail Order Cases (0)

The ASA has investigated complaints about the non-receipt of mail-order or sales promotion goods or refunds from these companies, which have now agreed to supply those goods or refunds.

Database Cases (3)

The ASA has taken action about the obtaining, processing, management and use of personal information for the purposes of marketing products and services to the public through targeted and personalised mail by the following companies and organisations:

Advertiser Date
Last Minute Network Ltd t/a lastminute.com 10 March 2010
Palmers St Albans Ltd 10 March 2010
Thomas Cook Retail Ltd 10 March 2010

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