Iron Easy

5 Wildridings Square
Bracknell
Berkshire
RG12 7SJ

Trading As:
ironeasy.co.uk
Product:
Laundry services

Background Information

Misleading Advertising – Iron Easy t/a ironeasy.co.uk has breached the UK Advertising Standards Code for quoting prices exclusive of VAT.

The ASA published an adjudication against Iron Easy on 19 October 2011.  The advertiser quoted prices for its ironing service exclusive of VAT.  The ASA considered that, because it appeared the ad was targeted mainly at consumers, the prices should have been quoted inclusive of VAT.  The adjudication stated that Iron Easy should ensure price statements in future ads included non-optional taxes, charges and fees.

Although the ASA has adjudicated against Iron Easy and has made several subsequent requests for an assurance of future compliance, Iron Easy continues to feature VAT-exclusive prices on its website.  Because of Iron Easy’s continued non- compliance we took the decision to place their details on this section of the ASA website on 15 November 2011.  These details shall remain in place until such time as Iron Easy has appropriately amended its website to ensure compliance with the ASA adjudication and the CAP Code.

Relevant Adjudication

Making a complaint

Find out what types of ads we deal with and how to make a complaint.

How to complain

Adjudications

View our latest weekly ASA adjudications or search for rulings from the last five years.

Adjudications

Non-compliant online advertisers

Check the list of non-compliant online advertisers.

Non-compliant online advertisers

Sign up

Sign up for adjudications alerts and newsletters.

Sign up

Already registered? Log in

Follow Us

For ASA news, including our weekly rulings, press releases, research and reports.
ASA_UK

Dealing with complaints - FAQs

We work hard to ensure our complaints procedures are transparent. Here we answer some commonly asked questions about how we handle complaints.

Dealing with complaints - FAQs

Advertising Standards Authority Ltd, Mid City Place, 71 High Holborn, London WC1V 6QT  |  Copyright © 2012 ASA